Why Communication Makes or Breaks a 24/7 Facility Maintenance Provider Program
When something goes wrong at 2 a.m., whether it’s a roof leak, a failed HVAC unit, or a flooded restroom, your first call isn’t to a service tech. It’s to your 24/7 facility maintenance partner. And if that call goes unanswered, gets lost in a ticketing queue, or results in a vague ETA three hours […]